Bond: Steering Clear: Avoiding The 10 Most Common Pitfalls when buying Technologies for Loyalty
In the rapidly evolving landscape of loyalty, choosing the right technology can significantly impact your customer engagement and retention success. But more than ever, marketers and technology teams are left feeling misguided by their technology providers for loyalty.
This session will disclose how to avoid the most common mistakes businesses make selecting loyalty platforms today, from overlooking integration needs to underestimating future scalability and servicing. Learn how to safeguard your RFP process, avoid migration headaches, prioritize user experience and make informed decisions that put IT and Business goals in sync. If you're about to navigate the complexities of loyalty tech buying, this session is a must join.
Bond is a global insights-driven, customer engagement company that creates growth by building lasting connections between brands, their employees and their customers. Through decades of experience and the use of customer loyalty science, Bond transforms brands to be more customer-centric by combining innovative AI technologies and rigorous methodology from behavioral science and human-centered design. Renowned for the Bond Behavioral Institute and the Synapze cloud platform, Bond is continuously recognized for its unique approach to tapping the incredible growth potential in known customer connections to create lasting customer bonds.
Based in Toronto, Bond is powered by 800 people and operates across eight offices throughout North America and Europe. For more information, please visit bondbl.com and follow along on LinkedIn.
John Schmidtke
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O’Reilly Auto Parts
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Director, Marketing
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